Thank you for your online purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your online purchase for any reason, you may return it to us for a full refund or an exchange excluding shipping costs. Please see below for more information on our return policy. *Applies only to items purchased on www.systemx.com
All returns must be postmarked within 30 days of the purchase date.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other, and mail your return the address provided.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Please allow at least 7 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. Products purchases offline through a sales representative or other channel may have a different return policy.
If you have any questions concerning our return policy, please contact us at:
1 (844) 353 6119